FAQ's
Welcome to our FAQ, we are so happy to have you here.
We have tried to answer the most common questions.
Product Basics
What is Gin Chi Seng?
Gin Chi Seng is a refillable ginseng-infused water made with one whole natural ginseng root in every bottle, designed for clean, daily hydration.
What is ginseng?
Ginseng is a traditional herbal root that has been used for centuries to support energy, focus, and overall vitality.
Is ginseng considered a superfood?
Ginseng is often regarded as a superfood due to its long history of use in supporting daily wellness and balance.
Ingredients & Formula
What ingredients are used in Gin Chi Seng?
Gin Chi Seng is made with purified water, premium ginseng root, and naturally derived ingredients—nothing unnecessary.
Does it contain caffeine?
No. Gin Chi Seng is completely caffeine-free.
Does it contain added sugar, fats?
No. It contains no added sugar.
Usage & Refill
Is there really a whole ginseng root in every bottle?
Yes. Each 480 ml bottle contains one whole, natural ginseng root.
Can I refill the bottle after drinking?
Yes. Gin Chi Seng is designed to be refillable—simply add water after drinking.
How many times can I refill one bottle?
The bottle can be refilled multiple times, depending on personal taste preference.
Will the flavor change after refilling?
Yes. The flavor will gradually become lighter with each refill, while still retaining a subtle ginseng profile.
Health & Safety
Is Gin Chi Seng safe for daily consumption?
Yes. It is designed to be enjoyed daily as part of a balanced lifestyle.
Who is this product suitable for?
Gin Chi Seng is ideal for professionals, active individuals, and anyone looking for a clean, caffeine-free alternative to traditional energy drinks.
Is it suitable for people sensitive to caffeine?
Yes. Gin Chi Seng contains no caffeine and is suitable for those avoiding stimulants.
Can pregnant or nursing individuals drink this product?
If you are pregnant, nursing, or have a medical condition, we recommend consulting a healthcare professional before consumption.
Taste & Experience
What does Gin Chi Seng taste like?
The taste is clean, smooth, and lightly herbal, with natural sweetness.
When is the best time to drink it?
It can be enjoyed anytime—morning, during work, after workouts, or throughout the day.
Storage & Packaging
What is the pack size?
Each case includes 6 bottles, with 480 ml per bottle.
How should I store Gin Chi Seng after opening?
Refrigerate after opening and consume within the day for best freshness.
Is the bottle reusable?
Yes. The glass bottle is designed for refill and reuse.
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Where is Gin Chi Seng made?
Gin Chi Seng is produced under strict quality standards using carefully sourced ingredients.
Are the ingredients traceable?
Yes. We prioritize transparency and ingredient quality throughout our sourcing process.